Atlanta History Center Membership FAQ

Purchasing/Renewing/Changing Membership

Can I become a member or renew my membership online? 

You may renew your membership at any time online. Visit atlantahistorycenter.com, click on "Membership," which is under the heading "Support," and then on “Renew.”

How can I change my membership information? 

From our membership webpage, send us your change of information at membership@atlantahistorycenter.com or call us at 404.814.4101. Please have your membership number or other verifying information handy.

When will I receive my membership cards? 

If you joined or renewed by mail or phone, please allow two to four weeks from the time your payment is processed to receive your membership materials. If you joined or renewed online, please check the attachment to your confirmation email which will have a temporary membership card as well as your guest passes.

Can I visit the Atlanta History Center and the Margaret Mitchell House before I receive my membership card? 

You may visit the Atlanta History Center and the Margaret Mitchell House immediately after making your payment on line simply by showing your order confirmation, along with your photo ID(s) at admissions. If you have just renewed your membership, having your old membership card or membership # on hand, if available, will be helpful.

Member Benefits

Does My Atlanta History Center Membership Include Reciprocal Benefits at other Institutions?

Yes, the History Center participates in four reciprocal benefit programs outlined below. Please be sure to have your current membership card with you when visiting program participants. Please note: Participants and benefits for each program are subject to change every year. Please call ahead as some museums do not accept members from other local museums.

  • For all membership levels: We participate in Time Travelers, a nationwide program that allows you benefits at over 150 historical museums.
  • For the Sustaining level ($160) & above: We participate in the American Horticultural Society Reciprocal Admission Program.* This program gives you admission benefits at gardens, arboreta, and conservatories throughout the nation, the U.S. Virgin Islands, Canada, and the Cayman Islands. Please note: This does not include admission benefits at Atlanta Botanical Garden and program participants and benefits are subject to change every January.

Are all Family Programs free for Members?

All of our signature family programs are free for members except for Haunted Halloween and Candlelight Nights. Magic Mondays, our toddler program, is also free for members. Homeschool Days are free for member adults and $6.50 for children of members.

How do I receive member discounts? 

Simply show your membership card in our Museum Shops and at Admissions for family programming discounts. For purchases made online, simply login to your account using the Member ID number on your membership card to receive discounts on author program tickets and summer camp purchases (Family level & above).

Can you tell me more about your author programs? 

The Atlanta History Center and the Margaret Mitchell House offer a variety of author programs throughout the year showcasing award-winning authors who share insight into their latest publication. Books are available for purchase at our author programs. Admission for all author programs is $5 for members and $10 for nonmembers, unless otherwise noted. Reservations are required. You can purchase tickets online by logging in to your account or by calling 404.814.4150.

I've logged in to reserve author program tickets, but I don't see my membership/member discount. What should I do?

Please make sure you select the left menu option for "Member Tickets" and enter your Member ID to access the member pricing. You can scroll through all of the current programs that have a member discounted ticket. If you do not see your member discounts in your shopping cart, please give us a call before submitting your order at the number above.

Membership and Group Tours Policy

I have several people planning to visit Atlanta History Center with me. Does my membership extend to them?

Membership and guest passes may not be sold or transferred or used in any way for commercial purposes, such as by tour guides to provide access to the Atlanta History Center for customers of the tour guide.

Members may use their member discount on specialized tours for the number of people their membership allows. Example: Dual members may utilize the discount for the person named on their membership and one additional person. Sustaining and Sponsor members may use their discount for the two named adults, four children and four guests of their choosing. Patron level members and above may use their discount for the two named adults, four children and six guests of their choosing.

In the event members come to the Atlanta History Center or Margaret Mitchell House with a group, members may use their benefits to enter free of charge. However, if the group is receiving a specialized tour that is outside the normal offerings to general admissions guests, members will pay the group admission rate for the services they are receiving.

I have several people planning to attend an author program with me. Does my membership extend to them?

Members may use their member discount on Author Programs for two people, any additional tickets may be purchased at the regular author program rate. 

Visiting the Atlanta History Center and the Margaret Mitchell House

Do I need to reserve admission tickets for my visit?

No, you do not need to reserve general admission tickets to visit the Atlanta History Center or the Margaret Mitchell House. All members are admitted for free upon presentation of your current membership card or picture ID. If you are interested in taking one of our historic house tours, you will need to schedule a tour time upon your arrival.

If you are attending one of our author programs, reservations are required. You can purchase tickets online by logging in to your account or by calling 404.814.4150.

What should I do if I've lost or cannot find my membership card? 

You can always bring your photo ID to Admissions for verification of your membership status, and your cards can be replaced on the spot. You could also email us at membership@atlantahistorycenter.com or call us at 404.814.4101 to order replacement cards. Our membership office hours are Monday - Friday, 9:00 AM - 5:00 PM.

I only have two children; may I bring two other children with my Family Membership?

Yes, each membership (except Individual and Dual) allows the named member up to 4 children under 18 to accompany them.

Can I bring a guest when I visit?

Yes, you can. You will receive a guest pass in the mail along with your membership card(s). Please reference your membership benefits as some membership levels permit additional guests that do not require using guest passes.

Membership questions

Can I lend my card to a friend or family member? 

Your membership is non-transferable, allowing only those adults listed on the membership cards access along with guests and children depending on the membership level.   We try to keep our membership prices affordable for as many people as possible, please encourage your friends & family to join so they can also enjoy the many benefits of membership.

Will my employer match my gift?  

Many companies offer matching gift programs to encourage employees to contribute to charitable organizations. Most of these programs match contributions dollar for dollar, and some may even triple the amount of your gift! Many companies also match volunteer hours or gifts from spouses, retirees, and board members.

To find out if your company will match your gifts to the Atlanta History Center, go to atlantahistorycenter.com/matchinggifts and enter your employer’s name where indicated.

If your company is eligible, simply request a matching gift form from your employer, and send it completed and signed with your gift to: Atlanta History Center

Attn: Development Office
130 West Paces Ferry Road, NW
Atlanta, GA 30305

If you do not see your company on the list, ask your Human Resources representative or Charitable Giving/Grants Department if it sponsors a matching gift program.

Matching gifts account for nearly $30,000 each year in significant additional support for the Atlanta History Center. Thank you for your help!

You have my home address, but I don’t receive communications from you. What’s wrong?

At some time, you may have checked a box that you didn't want to be contacted via mail. You may request to change your contact preferences at any time by calling 404.814.4101 or emailing membership@atlantahistorycenter.com.

How can I get further involved with the Atlanta History Center? 

Further your connection with the Atlanta History Center by becoming a volunteer. You’ll make new friends, contribute to the community, educate the public, gain marketable experience, sharpen your valued skills, and find an outlet for your creative energy or a worthwhile activity for your retirement.

Whether you prefer working on your own or with the public, the Atlanta History Center has a special volunteer job waiting just for you! For more information, please email volunteering@atlantahistorycenter.com or call 404.814.4115.  

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