Information Provided by Visitors
We consider the following to be examples of personally identifiable information but there may be others: your first and last name, email address, home address or zip code, phone number, date of birth, gender, username and password, and certain other information, such as a Social Security Number, if it is linked with your personally identifiable information. We strongly recommend that you not use your social security number or any other important ID as a user ID or password for this Service or others.
We do not collect personally identifiable information about individuals except when it is knowingly provided by such individuals or persons acting on their behalf.
You may use the Atlanta History Center ‘s Web site without registering or submitting any personally identifiable information. However, in order to have access to certain features you must register and submit information required for those features.
If you decide to register with us online, you will be asked to provide personally identifiable information that may include a user name and password, your name, email address, postal address, telephone number and your Membership status. We store this information, along with your other preferences, on our secured server so that you need not reenter it when you return to the site. If you select to do so when registering, the site may display your information on the order form in “Check Out” when you shop the Atlanta History Center Online Museum Store, purchase or renew a Membership, make a donation or purchase tickets to a benefit event.
In addition, if you send us a message or use an online application or service offered through the Atlanta History Center’s Web site, we may receive and may need to retain that personally identifiable information in order to act, respond or fulfill the application or service. The information will be treated confidentially within our company, as we protect other confidential information.
Updating Your Information
You may review, correct, update or change your profile information, including any personally identifiable information contained in your profile, at any time.
If you opted to receive newsletters, other emails or communications from the History Center at the time you registered, but have subsequently changed your mind, you may opt out by editing your profile. If you previously opted not to receive such communications, you may later opt in by returning to your profile and making the appropriate change.
When You Shop Online
The Atlanta History Center will ask you to provide personally identifiable information necessary to fulfill your order or catalogue request that can include your name, billing and shipping postal addresses, telephone number, Membership number and credit card number. This is the same information requested when you place an order by telephone or through the mail. When you make a purchase online, your credit card information will be temporarily stored on a secured server. We will retain the personally identifiable information you provided with your order for our records to facilitate customer service and to inform you of our products and promotional offers. The History Center may combine the information you provide with other personally identifiable information to which the History Center has access, such as purchase history and demographic information.
For online orders, we also require your email address so you can receive order and shipping confirmation emails and so we can communicate with you if we have difficulty processing your order or catalogue request.
As part of our commitment to your privacy, the History Center supports and adheres to the guidelines and practices adopted by the Direct Marketing Association’s Privacy Promise to American Consumers.
When You Make a Donation or Purchase a Membership Online
The Atlanta History Center will ask you to provide personally identifiable information necessary to process and service your Membership and/or donation that may include your name, billing and shipping postal addresses, telephone number, email address and credit card number. When you make a donation or purchase a Membership online, your credit card information will be temporarily stored on a secured server. We will retain the personally identifiable information you provided for our records and to facilitate customer service. You may also be asked for additional information required to complete and service your request.
When You Complete an Electronic Survey
The Atlanta History Center occasionally posts surveys on its Web site or through email. Your participation in these surveys is on a completely voluntary and anonymous basis unless we inform you otherwise. We use the information in the responses to the survey to understand our visitors better and to determine how best to serve them. Personally identifiable information collected in our surveys is never sold, rented or shared with third parties for their marketing purposes.
How the Atlanta History Center Uses Information Provided by Visitors
The Atlanta History Center uses the information you provide to personalize the site so that we can better meet your needs, fulfill your online order, facilitate customer service and inform you of our products and promotional offers
The History Center never shares with third parties any personally identifiable information you provide when purchasing a Membership or making a donation online, except as required by law.
The History Center may share the information you provide when you purchase an item online (such as your name and your postal and/or email address) with other carefully screened reputable organizations or companies whose products and services might interest you but whose privacy policies may differ from the Atlanta History Center’s.
If you prefer not to have your personally identifiable information shared in this way, you may check the “Please do not make my name and postal address available” box on the order form when you check out. You may also send us an email at firstname.lastname@example.org requesting that we not share your personally identifiable information with third parties for marketing purposes.
Information Collected Automatically
Cookies for Registered Users
Cookies for Online Customers
Cookies allow you to maintain the contents of your shopping basket as you navigate other areas of our site outside History Center Online Museum Store. When you return to History Center’s Online Museum Store, your shopping basket will retain the items you previously selected. If you reject the cookies and you leave History Center’s Online Museum Store before making a purchase, you will lose the information in your shopping basket.
Children Under Thirteen Years of Age
We do not knowingly collect personally identifiable information from children under thirteen years of age.
The Atlanta History Center regularly sends email newsletters to our registered visitors. Registered visitors may subscribe or unsubscribe to an email newsletter at any time by changing their email preferences. On occasion, the History Center may send emails to individuals such as registrants and Members who have provided us with their email address, informing them of History Center events or promotions we think might be of interest to them. The History Center also sends promotional emails to customers and those individuals who have requested a catalogue or email. Email recipients may always opt out of any email category at any time by following the unsubscribe instructions included in the email message.
“Email a Friend”
If you use the web site’s “Email a Friend” feature, your friend’s email address will not be retained on our web site or used in any way by the Atlanta History Center.
Emailing the Atlanta History Center
The Atlanta History Center tries to respond to email messages requiring a response within seven business days. We try to respond to customer service inquiries related to a purchase within 48 hours. If you email the History Center, your message and email address will be forwarded to the appropriate department within the History Center. The History Center may choose to save this information. The History Center is pleased to hear from you. However, any message, material, business information, ideas, concepts or other information sent to the History Center by email will be treated as non-confidential and non-proprietary.
Information Sharing and Disclosure
The History Center may use a third party service to collect anonymous visitor information like IP addresses, browser types (such as Internet Explorer), referring pages, pages visited and time spent on a particular service or feature. History Center collects this information for statistical analysis of web page traffic patterns; to administer our service and servers; to allow for auditing of our services by some third parties who have that right; and for internal purposes to make marketing decisions.
Links to Other Services
No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to the History Center is done at your own risk.
Once we receive your transmission, we make reasonable efforts to ensure security on our systems. We use firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction. All credit card numbers submitted to the site are encrypted using “Secure Socket Layer” (SSL) encryption. SSL technology is an industry standard for protecting sensitive information as it is transmitted over the Internet. To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place other appropriate physical, electronic and administrative procedures to safeguard and secure the information we collect online. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.
If we learn of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using the service or providing personally identifiable information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Service. We may post a notice on our Service if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.
Third-Party Service Providers
The Atlanta History Center may engage reputable third-party vendors in order to help us manage our web site and allow us to better service our visitors and customers. These may include third-party vendors engaged to analyze, for marketing purposes, the information collected on our web site. The History Center requires its vendors by contract to maintain the confidentiality and security of information to which they are provided access and restricts the vendors from using the information in any way not expressly authorized by the History Center.
Update effective February 17, 2012