Cyclorama: The Big Picture FAQ

Cyclorama: The Big Picture FAQ

Know Before You Go & Ticket FAQs

When can reserved tickets to Cyclorama: The Big Picture experience be purchased?


Tickets for Cyclorama: The Big Picture will be available for purchase beginning Monday, February 4, at 10:00am. 

Beginning Monday, March 4, a $3.00 processing fee will be charged for each advanced ticket.

Due to capacity and the timed audio-visual presentation on the viewing platform, we highly recommend securing advance tickets to view the painting. Tickets are available on a first-come, first-served basis, and are only valid for the date you have selected. Reserved tickets are valid for the date and time selected, but visitors are encouraged to spend time in the exhibition before and after viewing the painting. Tickets include full access to Atlanta History Center.

Upon completion of purchase, you will receive an email confirmation containing a print-at-home ticket as well as your assigned time for the 30 minute experience on the platform of the painting rotunda. We recommend you arrive no later than 30 minutes prior to your scheduled timed experience. 

Tickets can be purchased online at atlantahistorycenter.com or by calling 404.814.4000.

Why do I need an advance ticket? 

The Battle of Atlanta cyclorama painting is viewed from a 15-foot-tall stationary platform. Here visitors get a full 360-degree view of the painting, enhanced by technology and a 12-minute theatrical, larger-than-life presentation projected onto the painting.

Due to maximum capacity of 60 people on the viewing platform, space is limited, which is why we highly recommend securing advance tickets. The audio-visual presentation is a timed experience, taking place every half hour during opening weeks.

How far in advance can I reserve my experience?

Your Cyclorama: The Big Picture experience can be booked up to three months in advance.

How do members secure advanced tickets?

Members can secure advanced tickets by visiting our member tickets webpage, entering their member number, and selecting the date and time of their timed experience. Beginning Monday, March 4, all advanced reservations, including member reservations, will be charged a $3.00 processing fee for each advanced ticket.

Can I purchase my tickets for Cyclorama: The Big Picture onsite?


Approximately 100 walk-up tickets are available daily. Walk-up ticket sales begin at 10:00am. The first show begins at 10:30am, but your timed experience may not be until later in the day. Tickets are timed and availability varies each day. Check Atlanta History Center’s Instagram Stories or Twitter to see if tickets have already sold out for the day. 

Is there a closing date for Cyclorama: The Big Picture?


The centerpiece of this new multi-media experience is the fully restored The Battle of Atlanta cyclorama painting, which is under a 75-year license agreement with the City of Atlanta. There will be plenty of time to visit again, and again!

When should I arrive?


Please plan to arrive 30 minutes before your ticketed entry time. Parking is free. After entering Atlanta History Center, visitors must present their printed ticket(s), or check-in, at the ticketing desk. 

The line to enter the experience will form in the lower exhibition gallery. Please be in the line 15 minutes prior to your timed entry.

What if I miss my time slot?


If you arrive later than 10 minutes after the beginning of your time slot, we will be unable to ensure your admission to the exhibition. No refunds will be issued for a missed time slot.  

Does my Cyclorama: The Big Picture experience ticket include admission to the rest of Atlanta History Center?


Yes. Your ticket includes access to all offerings on our 33-acre campus, from exhibitions to historic houses to beautiful gardens. Before or after you visit Cyclorama: The Big Picture, we invite you to look around Atlanta History Center’s gardens and grounds or visit the Museum Shop during our regular operating hours. However, you must be present for your experience time slot. If you miss your ticketed time by more than 10 minutes, you will not be guaranteed admission to the Cyclorama: The Big Picture experience.

What can I expect during my exploration of Cyclorama: The Big Picture?


Visitors are greeted by an introductory video as they enter the Cyclorama: The Big Picture exhibition. Two levels of exhibitions look at truths and myths of the Civil War; explore the untold stories of the painting; examine the role movies and visual entertainment have on shaping perspectives of the Civil War; and provide a look at the fleeting entertainment sensation of cycloramas. On Saturdays and Sundays, Cyclorama: The Big Picture features Meet the Past museum theatre performances, designed to bring history and the stories of everyday individuals to life. 

A guest experience ambassador will meet you in the queue and lead groups through the viewing of The Battle of Atlanta painting. Guests enter the painting rotunda through a 7-foot-tall tunnel entry—passing underneath the diorama—before ascending an escalator to the 15-foot-tall stationary viewing platform. Here visitors get a full 360-degree view of the painting, enhanced by technology and a theatrical, larger-than-life presentation projected onto the painting. In addition to the escalator, there are two lifts to access the platform to ensure full accessibility to the experience. 

The Cyclorama experience includes a 12 minute film about the history and changing interpretations of The Battle of Atlanta painting. This presentation is similar to a movie theater setting in that the room completely darkens and the film is projected onto the painting. The film includes short depictions of war with battle sounds, such as gunfire, shelling and explosions. Ear protection is available upon request to those with noise sensitivity. Closed captioning in English and Spanish as well as audio descriptions are available.  

Visitors will have the remaining time to view the painting. Immediately following the timed experience, we will clear the viewing platform so we may accommodate the next group.

Please note: Periods of standing may be required during this experience. There will be limited mobile seating available throughout your experience. 

How long should I expect my total visit to be for this experience?


In addition to the 30 minute viewing experience and audio-visual presentation in the painting rotunda, there are two levels of new exhibitions to explore. Depending on the level of detail you are interested in, you could spend up to 120 minutes in the galleries.  And don’t forget that your ticket includes access to all offerings on our 33-acre campus, from exhibitions to historic houses to beautiful gardens. You could spend anywhere from a half day to a full day exploring Atlanta History Center.

How many people can be on the viewing platform at a time?


The viewing platform has a capacity of 60 people for each timed audio-visual presentation.

Is there re-entry into the painting rotunda?


Re-entry is not permitted.

Am I allowed to take pictures/videos with my cell phone?


Yes, non-flash photography and videos are encouraged. Selfie sticks, tripods, grip stabilizers, or other accessories are not permitted.

Is there a hashtag for Cyclorama: The Big Picture?


Yes, there is! Feel free to use #atlantacyclorama as well as #atlantahistorycenter. You’re welcome to tag us, too. 

Facebook: /AtlantaHistoryCenter

Instagram: @atlantahistorycenter

Twitter: @ATLHistCenter 

How much does it cost to park at Atlanta History Center?


Parking is free!  You read that correctly, parking is free. There is an onsite parking deck at Atlanta History Center.

When and where can I pick up my tickets?


Please print your tickets at home and present the ticket(s) at the ticketing desk, located at the main entrance, on the day of your scheduled visit.  

Please note: Atlanta History Center staff reserve the right to ask for ID.

Can I change my ticket time after my purchase is made?


Tickets are not eligible for exchange or refund.


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